By purchasing something from us, you engage in our ‘Service’ and agree to be bound by the following terms and conditions of sale (‘Terms). Genereso Sàrl, whose registered office is located at at Rue de Lausanne 67B, 1202 Geneva, Switzerland (hereinafter ‘Genereso’), operates a website (the ‘Website’) and a Software-as-a-Service Platform (the ‘Platform’).
These Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity (‘you’, ‘your’) and Genereso Ltd. (‘we’, ‘us’, or ‘our’), concerning your access to and use of our Services. The offers are intended for private individual and legal entities located in Switzerland or abroad (hereinafter the ‘Customer’). These Terms govern the entire purchasing procedure, in particular the products, registration of Customers, the registration, orders, deliveries, payments, and any complaints.
Supplemental terms and conditions or documents that may be posted on the Website from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms from time to time. We will alert you about any changes by updating the “Last updated” date of these Terms, and you waive any right to receive specific notice of each such change. Please ensure that you check the applicable Terms every time you use our Website so that you understand which Terms apply. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms by your continued use of the Website and Platform after the date such revised Terms are posted.
Product offers and prices
All prices stated on our website, as well as all transaction are carried out in United State dollars (USD). The price of the products available on the Website includes all possible taxes and fees (such as VAT). Orders are made exclusively online.
Registration and Subscription
Customer is required to register with us first. Genereso offers different Subscription Types to Customer. Customer will receive a quote from Genereso by email indicating the chosen Subscription Type. Customer acknowledges and agrees that the chosen Subscription Type is offered to it as described on the Website and Platform from time to time.
Fees and Payments
Access and use of the Platform, as well as all listing on the Platform are currently at a reduced launching price. However, we reserve the right to increase our Service fee or a commission on any future transaction at any time. For payment methods, the entry by the Customer of the access data required for online banking services is carried out on an internet platform made available by a third party (Worldline Switzerland Ltd.). This internet portal and the corresponding technical infrastructure necessary for the transmission of access data are outside the sphere of influence of Genereso. Therefore, Genereso declines all responsibility for the use of these payment methods by the Customer.
By validating his order, the Customer makes an offer to purchase. By clicking on the ‘Buy’ button, the Customer confirms the accuracy of all the information. At this stage, the validation of the order only proves that the Customer's order has reached Genereso but does not yet constitute acceptance of the Customer's offer. Orders will not be processed until the customer's funds have cleared in full. Within a short time after the order, the Customer receives by email, from Genereso, a confirmation of receipt of the order, which constitutes proof of the sales contract between Genereso and the Customer. Only this confirmation by email validates the establishment of a contractual link between the parties. Genereso cannot be held responsible for delays in processing, accepting orders, or handling credit card errors.
The subscription does not renew automatically. When the subscription is about to expire, Customer will be notified. Customer will also receive a notification after it expires.
Right of cancellation
You can cancel your subscription at any time by contacting us by phone or email using the contact information provided. However, you will only be refunded if you cancel within the first 14 days following purchase validation.
Genereso represents and warrants that it will provide the Services hereunder in a professional manner consistent with good industry practice and that the Services will perform substantially in accordance with the documentation. Genereso does not warrant or guarantee that the Services will be performing free of errors or uninterrupted or that Genereso will correct errors in the Services or that it will prevent third party disruptions or unauthorized third party access.
You expressly agree that your use of, or inability to use, the Service is at your sole risk. The products and Services delivered to you (except as expressly stated by us) are provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of fitness for a particular purpose, durability, title, and non-infringement. We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.
Modifications and interruptions
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.
Limitations of liability
In no case shall Genereso, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility.
By completing and submitting the electronic order via this website you agree to these Terms. Under Articles 184 et seq. CO (Swiss Code of Obligations), a sales contract can be entered into electronically with just one click. The customer of a Swiss online store can enter into a sales contract just by clicking on ‘Buy’. Both parties must first agree on the essential points, i.e., the purpose of the sale, the purchase price and the making of the sales contract.
Applicable law and jurisdiction
The laws of the Switzerland govern all purchases via this Website. In Switzerland, electronic commerce is mainly governed by the Federal Law Against Unfair Competition (LCD; RS 241) and the Order on the Indication of Prices (OIP; RS 942.211), and in the European Union by the Directive on Consumer Rights (Directive 2011/83/EU) and the Directive on Electronic Commerce (Directive 2000/31/EU). The provisions of the Swiss Code of Obligations (CO; RS 220) applicable to traditional sales contracts also apply.